Shipping policy

Shipping Policy

Thank you for shopping with Lotus Home & Body. We aim to get your order to you quickly and safely.

Processing Times

All orders are processed within 1–3 business days.

You’ll receive a confirmation email with tracking once your order has shipped.

Domestic Shipping (Australia)

• Standard Shipping: 3–7 business days — Flat rate $9.95
• Express Shipping: 1–3 business days — Flat rate $14.95
• Free Shipping on orders over $75

International Shipping

We offer Express Worldwide Shipping to selected countries.

• Delivery time: 7–14 business days (varies by region)
• Shipping rates calculated at checkout
• Please note: international orders may be subject to local duties or taxes upon arrival

Order Issues or Delays

If your order hasn’t arrived within the expected timeframe, please email us at hello@lotushomeandbody.com.au and we’ll assist you as soon as possible.